Shipping policy

Processing Time:

Orders are typically processed and shipped within 1-3 business days. However, please allow for additional processing time during peak seasons or promotional events.

Shipping Rates:

Shipping costs are calculated at checkout based on the weight of your order and the destination. We offer competitive rates and strive to provide you with the best shipping options.

Shipping Methods:

We currently offer standard shipping to most destinations. Please note that delivery times may vary based on your location. Expedited shipping options may be available for select products.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the provided link.

International Shipping:

We ship internationally to select countries. International shipping rates and delivery times vary. Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country.

Lost or Damaged Items:

In the rare event that your order is lost or damaged during transit, please contact our customer support team at americansolar01@gmail.com within 3 days of receiving your order. We will work with you to resolve the issue promptly.

Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect address provided by the customer, refusal to pay customs fees, or any other reason beyond our control, a refund will be issued for the product cost only. Shipping fees are non-refundable.

Contact Information:

If you have any questions or concerns regarding your order or our shipping policy, please contact us at americansolar01@gmail.com.